Manage personal entitlements and licenses

In 10Duke SysAdmin, you can manage the personal entitlements and licenses of your consumer customers on the Personal entitlements page.

Learn more about personal entitlements and licenses in 10Duke Enterprise.

Your 10Duke SysAdmin configuration must have the personal entitlements feature enabled. Contact the 10Duke Integration Support team if needed.

Unlike organization licenses, you cannot download consumer users’ personal licenses in SysAdmin. However, you can use the 10Duke License Consumption API to consume a license on behalf of another user and deliver the returned license token to the user. Include the parameter onBehalfOfId=<user UUID> in the license consumption request. This requires a permission for impersonation. Contact the 10Duke Integration Support team for more information.

View a consumer user’s personal licenses

  1. In the left sidebar, go to ENTITLEMENTS > Personal.

  2. To view a user’s personal licenses, select the user in the table.

    The Personal entitlement tab opens below the table, showing the user’s licenses. For each license, the table shows:

    • An icon indicating the license status, such as whether the license is valid, about to expire, or already expired.

    • Whether the license is active, which licensed item the license gives access to, the product package that was used to grant the license, and when the license is valid.

    • The license’s credit: the seats in use (seats being consumed and reserved seats) and the total number of seats granted, and for use count and use time credit, the amount consumed and the total amount granted.

    • What software versions the license gives access to.

    • If any custom properties have been defined, you can view them from the table.

    Note: The license model associated with a license determines whether the defined credit and version restrictions are applied to the consumption of the license.

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