Introduction to 10Duke OrgAdmin

10Duke OrgAdmin is an administration tool that you can purchase separately from 10Duke Enterprise. You can deploy it for your company customers to facilitate their operations and to reduce your own administrators’ workload.

When you allow your customer organizations to manage their purchased licenses in OrgAdmin, this reduces the support needed from your system administrators, and typically customer organizations also prefer to manage their own end users and the users’ access to licenses.

Features available

With OrgAdmin, you can offer your customers an easy-to-use tool for managing their licenses and users:

  • Ability to invite and manage users, including granting administrator access to the organization

  • Mass import options to support user provisioning in use cases with identity federation from the customer’s external identity provider

  • Ability to invite and manage device clients

  • Ability to control user and device client access to licenses by setting up authorized groups and assigning users and device clients to them, and by reserving and blocking license seats

  • Dashboards for monitoring user activity, the status of user invitations, and the status of the organization’s licenses

Compared to 10Duke SysAdmin, OrgAdmin provides a slightly limited set of features. Organizations need support from your system administrators, for example, to change their users’ roles and move licenses between entitlements.

Customization

You can customize the OrgAdmin tool:

  • Apply your own brand to the UI, including fonts, colours, header, and logo.

  • Customize UI texts to match your company and product terminology.

  • Enable or disable options and functionality to suit your needs.

Customization work is done by 10Duke based on your requirements. For more information, contact the 10Duke Integration Support team.

Localization

OrgAdmin provides localized UI texts in 14 languages (the ISO 639‑1 language code and ISO 3166 country code indicated below):

  • Czech, cs-CZ

  • Danish, da-DK

  • Dutch, nl-NL

  • English (American), en-US

  • English (British), en-GB

  • Finnish, fi-FI

  • French, fr-FR

  • German, de-DE

  • Italian, it-IT

  • Norwegian, no-NO

  • Portuguese, pt-PT

  • Slovak, sk-SK

  • Spanish, es-ES

  • Swedish, sv-SE

You can choose which of the supported languages you want to provide in your OrgAdmin.

New languages can also be added to OrgAdmin according to your needs. 10Duke provides a translation service with a translation partner. If you prefer to handle the translation work yourself, 10Duke will provide you with the resource files for translation.

Depending on the configuration, OrgAdmin supports multiple ways for the end user to request the UI in a specific language.

  1. The most important one is by providing the locale in the URL: /<locale>/orgadmin. OrgAdmin tries to find the best possible match for the locale from the available language options.

    If you’re allowing end users to switch their UI language in Orgadmin, the locale is written both in the URL and the browser memory.

  2. If there’s no locale in the URL but the end user has earlier selected a UI language in OrgAdmin, OrgAdmin tries to find the best possible match for it.

  3. If no language selection has been made, OrgAdmin asks the browser for a list of preferred languages and uses that to find the best possible match.

  4. If the requested locale cannot be matched, OrgAdmin shows the UI in the configured default language. If all else fails, American English is used.

OrgAdmin supports the International Components for Unicode (ICU) locales in the <locale> in the URL to allow specifying a language code and optionally a country or region code.

The locale value can only contain lowercase characters, numbers, and a hyphen as a separator, as in en, es-mx, or es-419.

For more information on localization and the available configuration options, contact the 10Duke Integration Support team.

Access to OrgAdmin

To access OrgAdmin, your customer’s administrators need a user account in 10Duke Enterprise with administrator access to their organization.

By default, users can access OrgAdmin at the following URL of your 10Duke Enterprise installation (the /orgadmin path can be customized as needed):

https://<your 10Duke Enterprise instance>/orgadmin

For user documentation on OrgAdmin, contact the 10Duke Integration Support team.

Note: If your own system administrators need to see an organization’s data in OrgAdmin (for example, for support tasks), assign them an organization role of that organization. In this case, any organization role is suitable and no specific permissions are needed.

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