Release licenses currently in use

When a user or a device client is consuming a seat-based license, the client application may release the seat before the license lease expires, for example, when the user logs out.

If needed, in 10Duke SysAdmin you can manually release a license seat that a user is currently consuming, and make it available to other users or device clients. This ends the license lease in 10Duke Enterprise.

This may be needed, for example, in a situation where the user’s device is broken, and you need to release their seat so that they can start consuming the license on another device.

Note: The client application is able to continue using the license token until it expires or the client application tries to refresh it. This means another user or device client is able to start consuming the same license seat at the same time.

With licenses that have either use count or use time credit, releasing an active license lease doesn’t impact the license availability, and no credit is returned.

Note that releasing a seat being consumed is different from releasing a seat reservation. A seat reservation only means that the seat is booked for a user or device client, and releasing the reservation doesn’t affect their ongoing license lease in any way.

To release a license seat that a user is consuming from an organization or personal license:

  1. In the left sidebar, go to IDENTITY > Users.

  2. In the table, select the user.

  3. Go to the Active license leases tab and click Release next to the license lease.