Release licenses currently in use

When a user or a device client is consuming a seat-based license, the client application may release the seat before the license lease expires, for example, when the user logs out.

If needed, in 10Duke SysAdmin you can manually release a license seat that a user is currently consuming to make it available to other users or device clients. This ends the license lease in 10Duke Enterprise.

This may be needed, for example, in a situation where the user’s device is broken, and you need to release their seat so that they can start consuming the license on another device.

You can also release all seats, in one go, that are being consumed from an organization license by both users and device clients.

Note: The client application is able to continue using the license token until it expires or the client application tries to refresh it. This means another user or device client is able to start consuming the same license seat at the same time.

With licenses that have either use count or use time credit, releasing an active license lease doesn’t impact the license availability, and no credit is returned.

Note that releasing a license seat being consumed is different from releasing a seat reservation. A seat reservation only means that one seat from the license is booked for a specific user or device client, and releasing the reservation doesn’t affect an ongoing license lease in any way.

Release a seat being consumed by a user

You can release a single license seat that a user is consuming, whether the seat is from an organization license or their personal license:

  1. In the left sidebar, go to IDENTITY > Users.

  2. In the table, select the user.

  3. Go to the Active license leases tab and click Release next to the license lease.

When the user is consuming a personal license, you can also release the seat from the user’s license list:

  1. In the left sidebar, go to ENTITLEMENTS > Personal.

  2. Select the user.

  3. On the user’s Personal entitlement tab, select the license.

  4. In the Personal entitlement tab toolbar, select License > Release.

Release all seats being consumed from an organization license

To release all seats from an organization license that are being consumed by users or device clients:

  1. In the left sidebar, go to ENTITLEMENTS > Organization.

  2. Search and select the organization, and click Confirm.

  3. Select the entitlement that contains the license.

  4. Go to the Licenses tab and select the license whose seats you want to release.

  5. Select Actions > Release.

  6. Click Confirm to confirm the release.

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