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Edit product packages

You can edit product packages in 10Duke SysAdmin.

You can, for example, change the name of the product package, activate or deactivate it or change its validity time, or add or remove licensed items.

If you deactivate a product package, you can no longer grant licenses with it. This allows you, for example, to temporarily prevent the granting of new licenses with it without touching the validity end date.

Changes to product packages

It’s important to note that after licenses have been granted using a product package, changes to the product package don’t automatically affect those licenses:

  • If you add or remove licensed items in a product package, new licenses are not automatically granted nor existing licenses revoked.

    You can use SysAdmin or the 10Duke Entitlement Management REST API to run a license update to grant new licenses based on new licensed items in the product package. You can also revoke licenses as needed.

    If your use case requires that the changes automatically apply to existing licenses as well, we recommend that you use aggregated licensed items.

  • If you change a licensed item’s settings in the product package, these changes are not reflected in existing licenses. For example, changing the credit type or amount for a license item doesn’t automatically update the credit in corresponding licenses.

    If needed, you can update the credit changes to licenses using SysAdmin or the Entitlement Management REST API.

  • If you change the product package to use a different license model, existing licenses continue to use the old license model. The same applies if you change a licensed item in the product package to use a different license model. If needed, revoke the existing ones and grant new ones.

    If you want license model changes to automatically affect existing licenses, you must edit the license model itself.

Before you start

  • If there are integrations in place that provision licenses using the name of the product package, make sure to update the name also in the integrated external systems to keep the integration working.

Edit details of a product package

To edit the details of a product package:

  1. In SysAdmin in the left sidebar, go to PRODUCT CONFIGURATION > Product packages.

  2. In the table, select the product package you want to edit. You edit a product package and its licensed items in the same way as when creating a product package.

    • On the Details tab, edit the details.

      If you change the license model of the product package, select how to handle the license models defined at the licensed item level: click Yes to update the same license model to all the licensed items or No to keep their current license models.

    • On the Licensed items tab, add and remove licensed items and edit their settings.