Connect to CRM and e-commerce systems using 10Duke Integration Service

You can connect your CRM or e-commerce system to 10Duke Enterprise using 10Duke Integration Service.

10Duke Integration Service, an out-of-the-box connector, offers several advantages over direct API integrations:

• Reduces significantly the development effort for connecting CRMs and e-commerce with licensing.

• Handles the complexities of data mapping, error handling, and data transformation, reducing the overall complexity compared to the direct API integration where all this is handled by the vendor in their CRM and e-commerce of choice.

Based on events sent by your CRM or e-commerce system, you can trigger actions in 10Duke Enterprise. For example, when a new customer purchases a subscription in your external system, an organization or user account is created in 10Duke Enterprise for the new customer, and licenses are granted to the products purchased.

The articles in this section provide information on the supported events and the resulting actions, and the setup steps needed in the external system.

See how to connect to the supported CRM and e-commerce systems:

• Connect to Salesforce

• Connect to FastSpring

• Connect to Stripe

See also

For more advanced integration use cases, you can integrate directly with the 10Duke Enterprise APIs:

• The 10Duke Identity Management REST API to manage organizations, groups, users, and device clients

• The 10Duke Entitlement Management REST API to provision and manage licenses and access to them